Insurance technology

Policysense is built specifically for the cloud, that is, it takes full advantage of its benefits, which makes it a cloud-native system. This is very different from traditional systems that are simply mounted on the cloud, since these normally continue to behave in the same way as they would on traditional installations. Cloud-native systems have significant performance, scalability, resiliency, and cost advantages.

The entire suite is built following the microservices pattern. They are fully encapsulated microservices, each with its logic, database, and UI layer. Each microservice is deployed on top of its own Docker container, and all containers are in turn orchestrated by Kubernetes. This allows us to scale based on system demand horizontally, making Policysense high performing regardless of the load on the platform. In the same way, the encapsulation of each microservice makes the system scale based on the demand on each microservice individually, without having to scale the entire suite, making much more efficient use of the cloud.

The infrastructure is generated entirely using scripting code (IaC), which makes it particularly easy to create new environments. In the same way, the deployment is done automatically, eliminating human errors in updating new versions of Policysense. The solution has automated tests of all its microservices, which decreases the risk of any update.

Microservices communicate with each other using asynchronous Kafka events. Kafka is a persistent message queue. This, combined with the outbox and idempotency patterns, allows us to ensure eventual consistency. In the same way, it makes the system more resilient, since a failure in a microservice does not necessarily have to affect the other microservices. If desired, external systems can be connected to these events to take advantage of the same benefits.

Each microservice has a layer of REST APIs with Open API specifications. This layer of APIs is securely exposed through API gateways. This makes it very easy to connect to Policysense from other systems, in a secure and controlled manner.

Policysense is a highly resilient system. The suite can be deployed over multiple zones in the cloud, which we combine with a 24×7 monitoring service and automated recovery mechanisms in case of an unexpected crash. Similarly our use of asynchronous events minimizes the impact of any unexpected failures. Our service includes regular data backups and we have guaranteed DRP plans and SLAs.

Policysense is 100% built on low-code. Low-code can be defined as the use of graphical applications for software development, which are easier to use than traditional code and more efficient in delivering value. Being completely based on low-code, adaptations and extensions become faster and with less risk. Similarly, if you want a high degree of autonomy, we offer subscription levels that allow you to adapt the system directly through low-code. It is worth mentioning that Policysense has extensive configuration options aimed at the end user, so direct access to these low-code tools is completely optional. The low-code platform on which Policysense is built is Mendix, Siemens' low-code solution, named an industry leader by both Forrester and Gartner.